Privacy Policy

bet4cuci ("we", "us", "our", "the Company", "the Platform") operates the online gambling and entertainment website accessible at https://bet4cuci.cam/ and any associated mobile or web applications (collectively, "the Platform"). This Privacy Policy ("Policy") governs the collection, use, storage, disclosure, and protection of personal data submitted by or collected from individuals who visit or register on the Platform ("you", "your", "the User").

We are committed to safeguarding the privacy and security of your personal information. This Policy has been prepared in accordance with applicable data protection principles and is intended to give you a clear and honest account of how bet4cuci processes personal data. Please read this Policy carefully before using the Platform or submitting any personal information.

By registering an account, making a deposit, or continuing to browse the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue your use of the Platform.

For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and behavioural data.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means bet4cuci, the entity that determines the purposes and means of processing Personal Data.
• "Data Processor" means any third party that processes Personal Data on behalf of bet4cuci under a written data processing agreement.
• "KYC Data" means identity and address verification documents collected as part of the Know Your Customer process, including government-issued photo identification and proof of residential address.
• "Cookies" means small data files placed on your device by the Platform for the purpose of improving functionality, measuring performance, and enabling personalisation.
• "Consent" means a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data.
• "Sensitive Data" means a subset of Personal Data warranting heightened protection, including financial details, identification document numbers, and transaction histories.

bet4cuci collects several categories of personal data to operate the Platform, verify user identity, process transactions, and comply with applicable legal and regulatory requirements. The categories we may collect include:

We collect only the minimum data necessary for the stated purposes and do not retain personal data beyond the periods outlined in Section 9 of this Policy.

bet4cuci collects personal data through the following channels and mechanisms:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you visit or interact with the Platform, including through cookies, web beacons, and server log files.
• Payment Processors: Transaction confirmation data received from payment partners including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency network confirmations for USDT TRC20 transactions.
• Identity Verification Providers: Results and confirmation data received from third-party KYC and anti-money laundering screening services used to verify the identity of registered users.
• Third-Party Sources: In limited circumstances, we may receive data from fraud prevention databases, credit reference agencies, or regulatory watchlists to assist in compliance screening.

bet4cuci processes personal data for the following specific and legitimate purposes:

bet4cuci processes personal data only where a valid legal basis exists. Depending on the nature of the processing activity, we rely on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and bet4cuci — for example, to process your deposits, settle bets, and manage your account.
• Legal Obligation: Processing is required to comply with applicable laws, regulations, and licensing conditions, including KYC, AML, and CTF obligations.
• Legitimate Interests: Processing is necessary for the legitimate interests of bet4cuci, including fraud prevention, platform security, and responsible gambling monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bet4cuci does not sell, rent, or trade your personal data to third parties for their own independent commercial purposes. We may share your data with carefully selected third parties only in the following circumstances and only to the extent necessary:

• Payment Processors: Data shared with payment service providers — including e-wallet operators (Touch 'n Go, Boost, GrabPay), banking partners (Maybank, CIMB, Public Bank, Hong Leong), DuitNow, FPX, and cryptocurrency network processors — solely to facilitate deposit and withdrawal transactions.
• KYC and Compliance Providers: Identity verification and AML screening partners who process your documentary evidence and return a verification result. These providers act as Data Processors under binding contractual agreements.
• Technology Partners: Cloud hosting providers, cybersecurity vendors, and platform infrastructure partners who may access technical data as part of service delivery, subject to strict confidentiality obligations.
• Regulatory Authorities: Gaming regulators, financial intelligence units, law enforcement agencies, and courts where disclosure is required by law or a valid legal order.
• Professional Advisers: Lawyers, auditors, and insurers in connection with the legitimate operation of our business, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a successor entity, provided that equivalent privacy protections are maintained.

As an online platform serving users across multiple jurisdictions, bet4cuci may transfer your personal data to servers, systems, or service providers located outside Malaysia. Where such transfers occur, we take appropriate steps to ensure that your data receives an equivalent level of protection to that afforded under applicable data protection law.

Safeguards for international transfers may include: contractual clauses that impose data protection obligations on the recipient; transfers to jurisdictions that have been assessed as providing an adequate level of data protection; or other legally recognised transfer mechanisms. If you would like further information about the safeguards applicable to a specific transfer, please contact us using the details in Section 16.

bet4cuci retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law, regulation, or licensing conditions. Our general retention approach is as follows:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.

The Platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised user experience. Cookies are small text files stored on your browser or device when you visit the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the availability or performance of some Platform features. Specific cookie management options are available in your Account settings and through the cookie preference panel displayed on your first visit to the Platform.

Subject to applicable data protection law and any overriding legal obligations, you have the following rights in relation to your personal data held by bet4cuci:

• Right of Access: You may request a copy of the personal data we hold about you and information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. You can update most account information directly through your Account profile.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as while a correction request is being assessed.
• Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you may request that we provide your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing for that purpose immediately.
• Right to Withdraw Consent: Where processing is based solely on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact us using the details provided in Section 16. We will respond to verified requests within a reasonable timeframe and in any event within 30 days of receipt. We may request proof of identity before processing a data subject request to protect against unauthorised access to your personal data.

The Platform is strictly intended for adults aged 21 years and above. bet4cuci does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who believe that a minor may have accessed or registered on the Platform are encouraged to contact our support team immediately. bet4cuci implements age verification controls as part of the registration and KYC process to enforce this requirement.

bet4cuci implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial records and identity documents, using industry-standard cryptographic protocols.
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Multi-factor authentication requirements for administrative access to systems processing personal data.
• Regular penetration testing, vulnerability assessments, and independent security audits of Platform infrastructure.
• Documented incident response procedures to detect, contain, and notify affected parties in the event of a personal data breach.

The Platform may contain references to third-party services, such as payment processors and game content providers. These third parties operate their own privacy policies and data practices, which are independent of this Policy. bet4cuci is not responsible for the privacy practices of any third-party service.

Where you interact with a third-party service in connection with the Platform — for example, completing a payment via Touch 'n Go eWallet or DuitNow — you are also subject to that third party's terms and privacy policy. We encourage you to review the relevant privacy documentation before providing personal information to any third-party service.

bet4cuci may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. When we make material changes to this Policy, we will update the Effective Date displayed at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the Platform.

We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms. If you object to any changes, you must stop using the Platform and contact us to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the bet4cuci Data Protection team through any of the following channels. All enquiries are handled confidentially and in accordance with our data subject request procedures.